Debt collection -- Attempts to collect debt not owed -- Complaint #7365660
Complaint Overview
Complaint ID: 7365660
Company: Urs Holding, LLC
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Texas
ZIP Code: 766XX
Date Received: 2023-08-07T12:00:00-05:00
Date Sent to Company: 2023-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX of this year I made an agreement with Alltran financial regarding one of my accounts. I made a one time lump sum payment to close the account and I have been continuing to make monthly payments on the other account. I just received a collection letter from XXXX XXXX solutions trying to collect on the account that I settled with Alltran in XXXX of this year. Not only did they lie to me on this account being closed but they sold it to another collection company. I'm a little confused. If a person honestly tries to make right debts they owe, is their no responsibility on the collectors side to be honest?
Frequently Asked Questions
What is Complaint #7365660 about?
Complaint #7365660 was filed against Urs Holding, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-08-07T12:00:00-05:00.
How did Urs Holding, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Urs Holding, LLC?
Yes, visit the Urs Holding, LLC company profile at readthecomplaint.com/company/urs-holding-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.