Debt collection -- Threatened to contact someone or share information improperly -- Complaint #7364740
Complaint Overview
Complaint ID: 7364740
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you after you asked them to stop
State: Delaware
ZIP Code: 19810
Date Received: 2023-08-07T12:00:00-05:00
Date Sent to Company: 2023-08-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had asked Midland Credit Management to stop contacting via a phone call, but they continued to contact my spouse useing very agreesive tones and I called them back and told them to not contact anyone in my family, but it still continued.I can get the dates on all the repeted calls but will need to pull cell phone recorfds to do so. At this point I am neither confirming or denying the debt is mine.
Frequently Asked Questions
What is Complaint #7364740 about?
Complaint #7364740 was filed against Encore Capital Group INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2023-08-07T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.