Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7355937
Complaint Overview
Complaint ID: 7355937
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: North Carolina
ZIP Code: 27886
Date Received: 2023-08-05T12:00:00-05:00
Date Sent to Company: 2023-08-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ive been recently fighting with CASH APP TO GET MY MONEY BACK!! My name is XXXX XXXX and my cash app is XXXX XXXX They keep declining my case and I reopened it XXXX times already lost my phone at the nail salon and came back to the nail salon owner saying that can not find my phone thats when I drove home use XXXX of my family members phone to tracked the item see that its moving and on the way to another city ( XXXX XXXX nc XXXX then it powered off XXXX min later couldnt track it so I filed a police report and now its been XXXX days I gotten my phone back and the thief been using my cash card!! And there are multiple unauthorized charges I keep all my cards on the back in my case!!
Frequently Asked Questions
What is Complaint #7355937 about?
Complaint #7355937 was filed against Block, INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-08-05T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.