Credit card or prepaid card -- Getting a credit card -- Complaint #7342892

Complaint Overview

Complaint ID: 7342892

Company: Capital One Financial Corporation

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: California

ZIP Code: 93610

Date Received: 2023-08-02T12:00:00-05:00

Date Sent to Company: 2023-08-02T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I got a phone call from XXXX XXXX XXXX on XX/XX/XXXX and they told me that there was a credit card account in my name. I told them that I have been living in poverty for years and I am not in the position to open any financial accounts. The account number is XXXX and the account was opened in XX/XX/XXXX. The name XXXX XXXX was put as an authorized user. XXXX XXXX lived next door to me in XX/XX/XXXX but she got evicted by XX/XX/XXXX and she used a XXXX XXXX XXXX XXXX, Ca XXXX. Midlands number is XXXX.

Frequently Asked Questions

What is Complaint #7342892 about?

Complaint #7342892 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-08-02T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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