Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #7342373
Complaint Overview
Complaint ID: 7342373
Company: Pinebrook Holdings, LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Charged fees or interest you didn't expect
State: Delaware
ZIP Code: 199XX
Date Received: 2023-08-02T12:00:00-05:00
Date Sent to Company: 2023-08-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2023 I applied for a {$300.00} loan was asked to sign contract did for the {$300.00} next thing i know i am getting one for {$500.00} and asked to sign it but did not ask for the {$500.00} TODAY XX/XX/2023 was asked to send over copy of bank statement and copy of paystubs then sent message to sign contract again that i had missed a signature line go in and now it is {$800.00} still only asked for the {$300.00} i was denied for the {$800.00} But did not want the {$800.00} I only applied for {$300.00}. When i called to speak to a manager and supposedly they were all in a meeting. When i try to go back into the documents it doesnt let me see any of it other than a denial letter and no loan number at all.
Frequently Asked Questions
What is Complaint #7342373 about?
Complaint #7342373 was filed against Pinebrook Holdings, LLC regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2023-08-02T12:00:00-05:00.
How did Pinebrook Holdings, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Pinebrook Holdings, LLC?
Yes, visit the Pinebrook Holdings, LLC company profile at readthecomplaint.com/company/pinebrook-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.