Credit card or prepaid card -- Getting a credit card -- Complaint #7342163
Complaint Overview
Complaint ID: 7342163
Company: Block, INC.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Tennessee
ZIP Code: 37076
Date Received: 2023-08-02T12:00:00-05:00
Date Sent to Company: 2023-08-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been receiving debit cards from companies such as XXXX, XXXX and CashApp that I never applied for. I do not have any of these apps. When I call the companies regarding the cards, I have to go through their fraud process to cancel the account. As far as I know there hasn't been any actual activity on the account. The concerning aspect of this is how these accounts are being opened in the first place. I believe that it may have started after I listed an item for sale on XXXX XXXX XXXX. I had someone pressure me to open a XXXX account, which I refused. Shortly after that encounter I received the first debit card. I have my credit frozen ; therefore, no one can open a credit account under my name. I would like to know how I can prevent these debit cards getting opened in my name and what protections I need to put in place to prevent this from happening going forward.
Frequently Asked Questions
What is Complaint #7342163 about?
Complaint #7342163 was filed against Block, INC. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-08-02T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.