Checking or savings account -- Managing an account -- Complaint #7336738
Complaint Overview
Complaint ID: 7336738
Company: Arvest Bank Group, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Oklahoma
ZIP Code: 741XX
Date Received: 2023-08-01T12:00:00-05:00
Date Sent to Company: 2023-08-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I first had the issue with Arvest bank releasing my funds to me that I deposited. Because of how they had instructed my mom and I to sign the back of a check. Then they released funds and did not tell me procedure about how much I could use. So then a day later they take the funds back and close out my account. Staying at first the check was bad check. Which in fact it was not normal was it ever. Then they switched there story 7 times before finally just staying I can't get my funds released until the end of the month. I'm XXXX with XXXX due in XXXX and have XXXX kids. We are now out a home another month homeless and I have been to hospital XXXX due to XXXX XXXX and just can't believe this is happening. I did nothing wrong.
Frequently Asked Questions
What is Complaint #7336738 about?
Complaint #7336738 was filed against Arvest Bank Group, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-08-01T12:00:00-05:00.
How did Arvest Bank Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Arvest Bank Group, INC.?
Yes, visit the Arvest Bank Group, INC. company profile at readthecomplaint.com/company/arvest-bank-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.