Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7324453
Complaint Overview
Complaint ID: 7324453
Company: Bright Capital INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: California
ZIP Code: 95403
Date Received: 2023-07-30T12:00:00-05:00
Date Sent to Company: 2023-07-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bright money has charged me XXXX dollars on XX/XX/XXXX. It was not authorized, I never used their service or authorized XXXX dollars. I have called support and they did not help and said they did not receive my money yet as it is in transit. I have emailed support and they sent me a blank email. I have tried chat support and am told to send an email. Which I already have. I just need my money back asap. My {$99.00} dollars
Frequently Asked Questions
What is Complaint #7324453 about?
Complaint #7324453 was filed against Bright Capital INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-07-30T12:00:00-05:00.
How did Bright Capital INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bright Capital INC?
Yes, visit the Bright Capital INC company profile at readthecomplaint.com/company/bright-capital-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.