Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #7323878

Complaint Overview

Complaint ID: 7323878

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: California

ZIP Code: 91709

Date Received: 2023-07-29T12:00:00-05:00

Date Sent to Company: 2023-07-29T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I recently submitted a complaint to TransUnion regarding an account that was not being updated for the month of XXXX XXXX and XXXX. This account was reflecting an inflated balance that was in accurate as the account was paid in full and at a XXXX balance, I submitted the account statement, reflecting the XXXX balance and requested an update to my credit report. I was denied the update and told that the information being reported was accurate. I would like this account to be updated to reflect the accurate XXXX balance as per my account statement. The in accurate reporting of this information has caused financial hardship and possibly the reason why Ive been denied new issuance of credit. I will attach the account statement to this complaint for your review. I have also contacted the company directly, and they stated that as per my statement the information was reported to Trans Union, reflecting a XXXX balance they do not know why TransUnion has delayed updating the information accurately to reflect my account statements XXXX balance.

Frequently Asked Questions

What is Complaint #7323878 about?

Complaint #7323878 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-07-29T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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