Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7323390
Complaint Overview
Complaint ID: 7323390
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: California
ZIP Code: 95828
Date Received: 2023-07-29T12:00:00-05:00
Date Sent to Company: 2023-07-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A purchase was made through Cash App where the recipient did not supply the item. I immediately tried to stop or refund the payment through Cash App and reported the fraud. XXXX XXXX XXXX reversed the charges pending investigation and referred me back to Cash App. My legal firm advised me to file a complaint as I have provided documentation aka proof of fraud.
Frequently Asked Questions
What is Complaint #7323390 about?
Complaint #7323390 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-07-29T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.