Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #7321387
Complaint Overview
Complaint ID: 7321387
Company: Discover Bank
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Money was not available when promised
State: New Jersey
ZIP Code: 08844
Date Received: 2023-07-28T12:00:00-05:00
Date Sent to Company: 2023-07-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a checking account with XXXX ( XXXX, XXXX, NJ, XXXX ) on XXXX XXXX - Transferred - {$10000.00} XXXX to Discover Saving XXXX XXXX Closed XXXX XXXX XXXX XXXX to Discover Saving XXXX XXXX Discover revers back to XXXX XXXX went to XXXX XXXX and asking for my money but they told we didn`t have your money we have transferred to Discover. XXXX I have called to Discover and they told we don`t have your money. XXXX I have called to Discover and they told we don`t have your money contact to XXXX. XXXX I have called XXXX they told we have closed your XXXX and We didn`t have your money. I am redirect to XXXX to Discover and Discover to XXXX but nobody told Where is my Money and when can I get it. I would like to help me what should I do to get money and who can help me to get money.
Frequently Asked Questions
What is Complaint #7321387 about?
Complaint #7321387 was filed against Discover Bank regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2023-07-28T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.