Checking or savings account -- Managing an account -- Complaint #7321376
Complaint Overview
Complaint ID: 7321376
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Colorado
ZIP Code: 80214
Date Received: 2023-07-28T12:00:00-05:00
Date Sent to Company: 2023-07-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Claim ID : XXXX Supporting Documentation I had a fraud transaction on my chime debit card and had disputed it. It was denied fairly quick, and I requested documentation of how they came up with that decision. I have reached out numerous of times. Eventually they provided me with a date when the latest I would receive the documentation which was XX/XX/2023. And yet I still have not received the requested documentation for this claim.
Frequently Asked Questions
What is Complaint #7321376 about?
Complaint #7321376 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-28T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.