Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #7316096
Complaint Overview
Complaint ID: 7316096
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: California
ZIP Code: 92505
Date Received: 2023-07-27T12:00:00-05:00
Date Sent to Company: 2023-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So I been using Cashapp for a while and there was a glitch where they took money out of my Cashapp account, but they closed my account for some reason I made a dispute before they did of XXXX $ for a temporary use but I had got an email that said the XXXX is now permanent but when I logged in to XXXX is not there so I never got it.
Frequently Asked Questions
What is Complaint #7316096 about?
Complaint #7316096 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2023-07-27T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.