Checking or savings account -- Managing an account -- Complaint #7315888
Complaint Overview
Complaint ID: 7315888
Company: Fifth Third Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Indiana
ZIP Code: 464XX
Date Received: 2023-07-27T12:00:00-05:00
Date Sent to Company: 2023-08-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I been dealing with a business account with fifth third bank since XXXX of last year... Since I open my account I had ongoing issues the ATM deposits don't have a deposit date ... they can be in process until they want to... They choose with check to cover having the money in the account.. And I get charge de returned fee to clear up I get the charge money back The square deposits get returned But these last on XX/XX/XXXX XXXX deposit cash at the teller ..my husband deposit XXXX into the account and I also deposit a check in the ATM in Illinois my account was frozen with any notification I Try to sign into the account to transfer for one account into another and I did nat have access I figure out it's because of the weather I call the bank the explain to me is because of the check to go to the near by location and present where the money came from .and I Did but I was mistreated In top of it.. I was told in a sarcastic way was I was doing in Area if I live in XXXX That I counter fit checks.. In addition the last remarks was if I sold drugs.. I walk away Today XX/XX/2023 went to the bank I had open the account with the prove of everything they asked for ... it was send to the investigation department 15 minutes later I was told to bring more XXXX more to the bank to cover a check they returned.. So am out of {$4900.00} and am still waiting on the manager to contacted me... I was told in 24 hrs it's been over that
Frequently Asked Questions
What is Complaint #7315888 about?
Complaint #7315888 was filed against Fifth Third Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-27T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.