Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #7304525
Complaint Overview
Complaint ID: 7304525
Company: SLM Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Virginia
ZIP Code: 235XX
Date Received: 2023-07-25T12:00:00-05:00
Date Sent to Company: 2023-07-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I hope this letter finds you well. My name is XXXX XXXX, and I am writing to formally dispute an account that appears on my credit report, which is associated with Sallie Mae. However, I must emphasize that I have never applied for this account, nor is it in my name. This erroneous information is severely affecting my credit profile and hindering my ability to proceed with a significant life event, specifically the purchase of a home. I recently reviewed my credit report from all three major credit bureaus and discovered the presence of this unauthorized account from Sallie Mae. I assure you that I have never entered into any financial agreement or transaction with Sallie Mae, and I am confident that this account is a result of mistaken identity or identity theft.
Frequently Asked Questions
What is Complaint #7304525 about?
Complaint #7304525 was filed against SLM Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-07-25T12:00:00-05:00.
How did SLM Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against SLM Corporation?
Yes, visit the SLM Corporation company profile at readthecomplaint.com/company/slm-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.