Mortgage -- Trouble during payment process -- Complaint #7292398
Complaint Overview
Complaint ID: 7292398
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: Kentucky
ZIP Code: 40205
Date Received: 2023-07-22T12:00:00-05:00
Date Sent to Company: 2023-08-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I obtained a home mortgage with Wells Fargo in XXXX. In XXXX the mortgage was sold to XXXX XXXX XXXX XXXX. I do not believe all payments were applied from Wells Fargo or through this transition. I've had this property for twenty plus years and my current mortgage company is showing a XXXX XXXX dollar plus balance.
Frequently Asked Questions
What is Complaint #7292398 about?
Complaint #7292398 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-07-22T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.