Payday loan, title loan, or personal loan -- Problem with additional add-on products or services -- Complaint #7291842

Complaint Overview

Complaint ID: 7291842

Company: Truist Financial Corporation

Product: Payday loan, title loan, or personal loan

Sub-Product: Installment loan

Issue: Problem with additional add-on products or services

State: North Dakota

ZIP Code: 58102

Date Received: 2023-07-23T12:00:00-05:00

Date Sent to Company: 2023-08-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX out of Florida a loan company had someone mobile deposits checks into my bank account XXXX check on XX/XX/XXXX and XXXX checks on XX/XX/XXXX then i sent back {$920.00} on the XXXX and {$1800.00} on XX/XX/XXXX back to XXXX people using XXXX. then on Wednesday XX/XX/XXXX the bank sent the mobile deposits back to whoever sent them then overdrafted my account {$2700.00}.

Frequently Asked Questions

What is Complaint #7291842 about?

Complaint #7291842 was filed against Truist Financial Corporation regarding Payday loan, title loan, or personal loan specifically about Problem with additional add-on products or services. It was received by the CFPB on 2023-07-23T12:00:00-05:00.

How did Truist Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.

Can I see other complaints against Truist Financial Corporation?

Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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