Credit reporting, credit repair services, or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #7287625
Complaint Overview
Complaint ID: 7287625
Company: Credit Acceptance Corporation
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: Ohio
ZIP Code: 43113
Date Received: 2023-07-21T12:00:00-05:00
Date Sent to Company: 2023-07-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
i co=signed a loan for my XXXX XXXX years ago! she makes the payments ( XXXX ) a month! in the past year she has money withdrawn from her check weekly, which totals the loan payment. as the money is sent to credit acceptance, they send me notices that she is behind. which is not the case.! i just retired and have been building my credit since i went bankrupt in 2016! XXXX tanked my credit rating 3 times since XXXXXXXX XXXX XXXX XXXX! my XXXX makes these payments and WE call to find out what is going on and they assure us all is good, until i get a notice from XXXX XXXX saying mt credit tanked out! i understand if she has not make these payments, but she has! they get there money and i get crewed! if you look at my credit report, i never miss payments. she is trying to build her credit but it seems it is fruitless with XXXX! we are refinancing her car loan now! so what can i do to fix this? Can you help US
Frequently Asked Questions
What is Complaint #7287625 about?
Complaint #7287625 was filed against Credit Acceptance Corporation regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2023-07-21T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.