Debt collection -- Attempts to collect debt not owed -- Complaint #7276926
Complaint Overview
Complaint ID: 7276926
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: 778XX
Date Received: 2023-07-18T12:00:00-05:00
Date Sent to Company: 2023-07-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My wife and I have been separated for a few years. During our separation she opened up credit cards using my name and social security number without my knowledge or consent. She passed away and I am now discovering these credit cards. I do not have the money to pay these cards and they are not mine to pay. I have called and notified these credit card companies and after a very short investigation they are stating that I opened up these cards.
Frequently Asked Questions
What is Complaint #7276926 about?
Complaint #7276926 was filed against Capital One Financial Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-07-18T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.