Credit card or prepaid card -- Getting a credit card -- Complaint #7276363
Complaint Overview
Complaint ID: 7276363
Company: Paypal Holdings, INC
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Utah
ZIP Code: 840XX
Date Received: 2023-07-18T12:00:00-05:00
Date Sent to Company: 2023-07-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Attached please see an email just received from an unknown source claiming it is a PAYPAL service email. I DO NOT have a Pay Pal account in my name or using this email address, which is my business email address ( Utah ) This came from : XXXX XXXX XXXX XXXX Inbox Search for all messages with label Inbox Remove label Inbox from this conversation Application usability # XXXX XXXX XXXX ( 2 hours ago ) to me XXXX One attachment Scanned by XXXX XXXX XXXX : Application usability # XXXX XXXX to : XXXX date : XX/XX/2023, XXXX subject : XXXX XXXX XXXX XXXX mailed-by : XXXX signed-by : XXXX security : Standard encryption ( TLS ) Learn more It was about an order which I did not place : BILL # TO lncoice Number lnvoice Total XXXX XXXX {$2900.00} dear Member, Your payment settlement # Need # assistance? # : Dial us # 0rder # Summery # Item Qty Amount XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$2900.00} Total {$2900.00} Payment verified Your order is now in queue for shipment If you have any queries regarding your order please call our customer service line at : XXXX I DO NOT WANT A PAYPAL CARD AND HAV ENOT REQUESTED ONE PLEASE REMOVE THE INITIAL INVESTIGATION REASON TO FRAUD ALERT ONLY
Frequently Asked Questions
What is Complaint #7276363 about?
Complaint #7276363 was filed against Paypal Holdings, INC regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-07-18T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.