Credit card or prepaid card -- Getting a credit card -- Complaint #7275542

Complaint Overview

Complaint ID: 7275542

Company: Atlanticus Services Corporation

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Sent card you never applied for

State: Massachusetts

ZIP Code: 01821

Date Received: 2023-07-19T12:00:00-05:00

Date Sent to Company: 2023-07-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On Tuesday, XX/XX/XXXX, I received a credit monitoring alert that a new Credit Card Account had been opened under my name from Fortiva. The same day an envelope came in the mail containing a Fortiva credit card. I never applied for this card, nor do I want it. I never applied or requested this card, and the only time Ive ever used this company was years ago for a XXXX payment plan.

Frequently Asked Questions

What is Complaint #7275542 about?

Complaint #7275542 was filed against Atlanticus Services Corporation regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-07-19T12:00:00-05:00.

How did Atlanticus Services Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Atlanticus Services Corporation?

Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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