Debt collection -- Written notification about debt -- Complaint #7275209
Complaint Overview
Complaint ID: 7275209
Company: The Cbe Group, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Oregon
ZIP Code: 97206
Date Received: 2023-07-19T12:00:00-05:00
Date Sent to Company: 2023-07-19T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I closed an account with XXXX XXXX when I moved from Texas to Oregon. I returned all equipment, and the representative confirmed he closed my account as well as waived the last month 's fee as a token of " good luck '' moving across the country. I had the receipt reflecting both the return and the account being closed, as well as text communications with my wife of the great encounter I had at the store. They had made zero attempt to let me know that they did not in fact waive the last month regardless of the receipt and what the representative at the store said. This was in XXXX and they sent it to collections in XXXX.
Frequently Asked Questions
What is Complaint #7275209 about?
Complaint #7275209 was filed against The Cbe Group, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-07-19T12:00:00-05:00.
How did The Cbe Group, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against The Cbe Group, INC.?
Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.