Vehicle loan or lease -- Getting a loan or lease -- Complaint #7274626
Complaint Overview
Complaint ID: 7274626
Company: Gfs II, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Changes in terms mid-deal or after closing
State: Maryland
ZIP Code: 21230
Date Received: 2023-07-19T12:00:00-05:00
Date Sent to Company: 2023-07-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
After XXXX XXXX XXXX ( dealership ) assigned interest in the retail installment contract I initially agreed to, Gateway Financial Solutions created a new contract without disclosing to me what it entailed, modified the numbers, and used this contract unlawfully to create an account in my name unbeknownst to me. I never understood the full entailment of this new contract and they took unreasonable advantage of my lack of understanding. They insisted and influenced me to execute a contract I had never agreed to. Not only just that, but they seized my property and sold it with all the belongings to me in it. They also have been unlawfully producing and transferring my personal information to credit reporting agencies without my consent on behalf of this account they fraudulently created. First I contacted the dealership, which conveniently ( sarcasm ) has gone out of business or have changed their contact information so much I could not find them. So I contacted Gateway to validate the information, where did they get this information ; they sent me payment history, my original credit application, and a retail installment contract that APPEARS to be the same contract assigned to them from the dealership. However when comparing the contract to MY original contract it is obvious that this contract that is on file with them has been fraudulently furnished. My signature is omitted in areas, the XXXX contract omitted, the itemization of the amount financed is totally different, what happened? I contact them over the phone, I sent them documents enclosed in this complaint and they didn't have much to tell me but I wanted them to block and remove this account from my credit report immediately ( this happened yesterday XX/XX/23 ). Gateway Financials ' agents ( specifically, XXXX XXXX told me that they didn't have a GAP contract submitted to them so I should go to the dealership for that ... well I contacted the XXXX people who have records of this still existing GAP contract for my vehicle because I paid for it and on it the assignee is indeed Gateway Financial. Weird. I come to the CFPB because this has caused so much damages to my credit worthiness, in fact, I JUST got denied for a simple XXXX XXXX credit card because of what they are fraudulently reporting against me on my credit report. This has happened more than once and I'm sure to several other people, I had to move to a new city, get a new job, and I still don't have a car! My auto payment was shot up and you'll see the deception in the documents because the cash price of this vehicle was XXXX dollars but on the contract it says over XXXX XXXX dollars, I was told this jump was because my credit but that's XXXX. Over XXXX XXXX dollars totally unaccounted for. This is totally unfair as a consumer and GOOD people get taken advantage of every day.
Frequently Asked Questions
What is Complaint #7274626 about?
Complaint #7274626 was filed against Gfs II, LLC regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2023-07-19T12:00:00-05:00.
How did Gfs II, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Gfs II, LLC?
Yes, visit the Gfs II, LLC company profile at readthecomplaint.com/company/gfs-ii-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.