Checking or savings account -- Closing an account -- Complaint #7266063
Complaint Overview
Complaint ID: 7266063
Company: Transferwise Ltd
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: New Mexico
ZIP Code: 87120
Date Received: 2023-07-17T12:00:00-05:00
Date Sent to Company: 2023-07-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, my company is an XXXX XXXX XXXX We are a legally registered LLC in New Mexico, fully compliant with all required documents. I have been using this service for a year to handle client payments and business-related purchases. Suddenly, my account was closed without any explanation, with a balance of approximately {$1000.00} to {$1500.00}. Additionally, there is a pending refund of {$10000.00} expected in the next few days. This means there would be more than {$11000.00} in my account that I currently have no access to. Please assist me as soon as possible. Thank you very much.
Frequently Asked Questions
What is Complaint #7266063 about?
Complaint #7266063 was filed against Transferwise Ltd regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-07-17T12:00:00-05:00.
How did Transferwise Ltd respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Transferwise Ltd?
Yes, visit the Transferwise Ltd company profile at readthecomplaint.com/company/transferwise-ltd to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.