Mortgage -- Struggling to pay mortgage -- Complaint #7265528
Complaint Overview
Complaint ID: 7265528
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: Indiana
ZIP Code: 47201
Date Received: 2023-07-17T12:00:00-05:00
Date Sent to Company: 2023-07-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was charged XXXX dollars a phone call to them when trying to solve my late payment and was add on as late fee to my loan they foreclosed on me costing me XXXX dollars I had made up to XXXX phone calls to them at that cost after we made a deal thought my attorney I had to pay 3payments on time sent thought the mail that had to sign for the money order all paper work was given to my attorney and they tryed to said I don't make that last payment after they had to sign for the letter with money order hhad to send a payment to stop them from forcloseing on my home if would not charge me XXXX phone call and worked with me never would have cost me XXXX dollars more
Frequently Asked Questions
What is Complaint #7265528 about?
Complaint #7265528 was filed against Wells Fargo & Company regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-07-17T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.