Checking or savings account -- Managing an account -- Complaint #7254637

Complaint Overview

Complaint ID: 7254637

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: Texas

ZIP Code: 77024

Date Received: 2023-07-14T12:00:00-05:00

Date Sent to Company: 2023-07-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I got scammed by someone when trying to make a purchase on XXXX XXXX. I was supposed to be paying a deposit for someone who was selling a XXXX XXXX He took the money and then blocked me. In XXXX transactions I sent him {$400.00} on XX/XX/23. I filed a complaint with the FTC and they said to be sure to contact the bank to let them know about the fraud so they could assist in getting my funds back. I contacted Chime and they said they would not even file a dispute.

Frequently Asked Questions

What is Complaint #7254637 about?

Complaint #7254637 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-14T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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