Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #7254115
Complaint Overview
Complaint ID: 7254115
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Alabama
ZIP Code: 36301
Date Received: 2023-07-14T12:00:00-05:00
Date Sent to Company: 2023-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
From XXXX to XXXX my monthly transactions on my XXXX XXXX all differ from what is shown. Not only can you see the end of each months total change as you scroll through each month but when added up transaction by transaction the total is completely different than the amounts they show month to month. I have proof. There is at least {$1000.00} that is missing from my account. It's like it just vanished!! This isn't the only way Cash App is stealing or hiding our money. My bitcoin transactions do not add up and there are transactions that have magically appeared to cover for other funds that have disappeared. Shame on me for trusting them with handling my money. GET RID OF CASH APP.
Frequently Asked Questions
What is Complaint #7254115 about?
Complaint #7254115 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2023-07-14T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.