Payday loan, title loan, or personal loan -- Getting a line of credit -- Complaint #7253735
Complaint Overview
Complaint ID: 7253735
Company: Onemain Finance Corporation
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Getting a line of credit
State: Florida
ZIP Code: 32789
Date Received: 2023-07-14T12:00:00-05:00
Date Sent to Company: 2023-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I provided information to obtain an offer for a personal loan to consolidate credit card debt. After providing my income and monthly rent, I was offered an unsecured loan at 13.97 % APR for {$10000.00}, payable in 36 months, which I accepted. Upon filling out the paperwork to obtain the loan pursuant to that offer, I was then called and advised that my offer was changed to 18.99 % APR for a secured loan or 19.99 % APR for an unsecured loan, both payable over 60 months. OneMain utilized and unfair and deceptive bait-and-switch tactic to entice me into providing my personal information under the premise that I was obtaining a loan at 13.97 % APR for {$10000.00}, payable in 36 months, to then try to manipulate me into an unfavorable loan at a much higher interest rate. When I told them that this was deceptive and unfair, they told me to proceed with filing a complaint.
Frequently Asked Questions
What is Complaint #7253735 about?
Complaint #7253735 was filed against Onemain Finance Corporation regarding Payday loan, title loan, or personal loan specifically about Getting a line of credit. It was received by the CFPB on 2023-07-14T12:00:00-05:00.
How did Onemain Finance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Onemain Finance Corporation?
Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.