Checking or savings account -- Closing an account -- Complaint #7249220
Complaint Overview
Complaint ID: 7249220
Company: Finco Services INC DBA Current
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Alabama
ZIP Code: 367XX
Date Received: 2023-07-13T12:00:00-05:00
Date Sent to Company: 2023-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I tried to submit a check with mobile checking and they kept sending emails to resubmit I contacted them about to explain to them that it would come off fraud they kept saying that it was the images they couldn't read now I get a email they closed my account for fraud when it's their fault I had money in the account. I called to speak to the fraud decision I find out they have no number for now they stole money from me.
Frequently Asked Questions
What is Complaint #7249220 about?
Complaint #7249220 was filed against Finco Services INC DBA Current regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-07-13T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.