Checking or savings account -- Managing an account -- Complaint #7248547
Complaint Overview
Complaint ID: 7248547
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Pennsylvania
ZIP Code: 190XX
Date Received: 2023-07-13T12:00:00-05:00
Date Sent to Company: 2023-07-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
In XX/XX/2023 I noticed improper transactions against my various bank accounts with Wells Fargo. I reported the improper transactions. The bank closed my primary account and issued a new account to me. However, fraudulent transactions continued to appear on the new account so the bank said it would shut my access down completely. When I then had a later opportunity to view the accounts, I saw yet more fraudulent activities. I have engaged the bank to recover such monies ( thousands of dollars or more ) and have closed all accounts. What I seek now is a full accounting of all fraudulent transactions and confirmation that all monies have been returned to me.
Frequently Asked Questions
What is Complaint #7248547 about?
Complaint #7248547 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-07-13T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.