Credit reporting, credit repair services, or other personal consumer reports -- Unexpected or other fees -- Complaint #7237747
Complaint Overview
Complaint ID: 7237747
Company: Self Financial INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Unexpected or other fees
State: Texas
ZIP Code: 78539
Date Received: 2023-07-11T12:00:00-05:00
Date Sent to Company: 2023-07-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid my Self account early on XX/XX/XXXX. I paid for it to be expedited out of my account. They waited till the 7th t attempt a withdrawal. They then proceeded to charge me an extra {$15.00}. This fee was never disclosed to me and I was informed that I either pay it or it will negatively affect my credit score. Which I took as a threat. So in my eyes this is now a case of extortion. Pay up or we will ruin your credit. That should be their motto.
Frequently Asked Questions
What is Complaint #7237747 about?
Complaint #7237747 was filed against Self Financial INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Unexpected or other fees. It was received by the CFPB on 2023-07-11T12:00:00-05:00.
How did Self Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Self Financial INC.?
Yes, visit the Self Financial INC. company profile at readthecomplaint.com/company/self-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.