Debt collection -- Written notification about debt -- Complaint #7236898
Complaint Overview
Complaint ID: 7236898
Company: Rent Recovery Solutions
Product: Debt collection
Sub-Product: I do not know
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: New York
ZIP Code: 100XX
Date Received: 2023-07-11T12:00:00-05:00
Date Sent to Company: 2023-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from Rent Recovery Solutions LLC attempting to collect a debt in the amount of {$3600.00} under the reference number XXXX dated as of XX/XX/. I have called Rent Recovery Solutions and spoke about the representative that I am not aware of the debt that was represented as lease payment and I have moved out from the apartment more than a year ago. I disputed the debt collection and asked to recceive additional information so I can better understand what is the issue and why the lease is claimed not to have been paid. The Rent Recovery Solutions LLC took a note of that and said to send me that information. I have not received any written or electronic communication about the clarification of my dispute or any other information. Despite that, the Rent Recovery Solutions LLC proceeded to put a negative mark on debt collections to the credit agencies. Despite the fact that they not provided me any information about the debt and that the dispute as it states in their letter will stop the collection until they send me such information. I have been trying to talk to them about it but only get referred to a manager who is not returning the voicemail and / or is never in the office. The non-manager representative admitted that there was no information sent and that the collection should have been stopped. But no one wants to deal with removing the credit collection remark from my credit agency statements. It really is frustrating and stressful that they are not following their own procedures and the regulation of the federal laws to provide me information and during a dispute stop collection efforts which I have the right to. I hope we can get that someone can take a look at that case and advise me what to do. I have also reached out to the credit score companies and made a dispute about that as well.
Frequently Asked Questions
What is Complaint #7236898 about?
Complaint #7236898 was filed against Rent Recovery Solutions regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-07-11T12:00:00-05:00.
How did Rent Recovery Solutions respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rent Recovery Solutions?
Yes, visit the Rent Recovery Solutions company profile at readthecomplaint.com/company/rent-recovery-solutions to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.