Credit card or prepaid card -- Getting a credit card -- Complaint #7236886
Complaint Overview
Complaint ID: 7236886
Company: Pentagon Federal Credit Union
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: New York
ZIP Code: 11370
Date Received: 2023-07-11T12:00:00-05:00
Date Sent to Company: 2023-07-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a letter from pen fed credict union asking me for a late payment of {$15.00} dollar late fee cause I didnt pay my credict card from them I called and explain that I dont even know this bank I had never applied for this credict card and they told me that I used this card in Georgia to put gas in a car I dont have a car I live in ny I had never been In Georgia in my life They sent me to the claim department I made the claim twice already but they still sending me letters to make the payment
Frequently Asked Questions
What is Complaint #7236886 about?
Complaint #7236886 was filed against Pentagon Federal Credit Union regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-07-11T12:00:00-05:00.
How did Pentagon Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Pentagon Federal Credit Union?
Yes, visit the Pentagon Federal Credit Union company profile at readthecomplaint.com/company/pentagon-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.