Checking or savings account -- Opening an account -- Complaint #7236878
Complaint Overview
Complaint ID: 7236878
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Michigan
ZIP Code: 48911
Date Received: 2023-07-11T12:00:00-05:00
Date Sent to Company: 2023-07-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX someone open a banking account using my email address and other information with well Fargo bank. I didn't know until I got a email saying I have a checking account open and I will receive my bank card. I call the bank I told them I never opened a account with them. I told them my information which some of the information was wrong like my phone number and address. They stated that it would be closed. It's just scary that people can do these things and we the victims who have to go through. Have to do things to protect ourselves when the banks should.
Frequently Asked Questions
What is Complaint #7236878 about?
Complaint #7236878 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-07-11T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.