Debt collection -- Written notification about debt -- Complaint #7231337
Complaint Overview
Complaint ID: 7231337
Company: Receivables Management Partners, LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Kentucky
ZIP Code: 410XX
Date Received: 2023-07-10T12:00:00-05:00
Date Sent to Company: 2023-07-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was randomly called about an alleged debt they claimed I have. I didnt know anything about it and asked for time to have this audited and have some information sent to me. I went through the audit process with the hospital and when I was finished I attempted to log back onto my acocunt with XXXX so that I could address the alleged debt. At that time I could no longer access my account. It says my account could not be found. I have sent about 15 emails to the company XXXX ( A XXXX XXXX COMPANY ) telling them this and they will not give me any answers. I was sent a reply back once saying that my account is in the legal department and I need to call a specific number but I dont have a working phone right now and can only communicate via email which I have told them over and over again but they refuse to communicate with me and give me any answers regarding this alleged debt so that I can take the appropriate actions on it. ( Also I already made a payment on this account so that I could avoid escalating it but now that they have locked me out of my account I have no way to even know if that went through, whats remaining, or how it affected my account status. If I could get into my account I could make arrangements but they are locking me out of everything and refusing to communicate with me all the while the clock is ticking and I could have my wages garnished and irreversible damage done to my credit if I dont make a payment arrangement. How am I supposed to make a payment arrangement when they havent even sent me anything that explains what this alleged debt is from and why they feel i am responsible for it? How am i supposed to make any kind of arrangement at all when they wont communicate with me?
Frequently Asked Questions
What is Complaint #7231337 about?
Complaint #7231337 was filed against Receivables Management Partners, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-07-10T12:00:00-05:00.
How did Receivables Management Partners, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Receivables Management Partners, LLC?
Yes, visit the Receivables Management Partners, LLC company profile at readthecomplaint.com/company/receivables-management-partners-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.