Payday loan, title loan, or personal loan -- Vehicle was repossessed or sold the vehicle -- Complaint #7226451
Complaint Overview
Complaint ID: 7226451
Company: Tmx Finance LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Vehicle was repossessed or sold the vehicle
State: Texas
ZIP Code: 751XX
Date Received: 2023-07-09T12:00:00-05:00
Date Sent to Company: 2023-07-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TitleMax continues to elude the FACT that my rights as a consumer were violated in my attempt to acquire funds for my personal, family, and household purposes. TitleMax did not explain or inform me of my right to rescind nor did they submit the separate required forms pursuant to 12 CFR 226.15. 3 ) If the required notice and material disclosures are not delivered, the right to rescind shall expire 3 years after the occurrence giving rise to the right of rescission, or upon transfer of all of the consumer 's interest in the property, or upon sale of the property, whichever occurs first. In the case of certain administrative proceedings, the rescission period shall be extended in accordance with section 125 ( f ) of the Act. TitleMax also eludes the Fact that my rights as a consumer were violated by neglecting to omit 16 CFR 433.2 In connection with ANY sale or lease of GOODS or SERVICES to consumers, ( a ) Take or receive a consumer credit contract which fails to contain the following provision in at least XXXX point, bold face, type : NOTICE ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER. Which has nothing to do with the sale of my information per TitleMax response. TitleMax also did not inform me of my vehicle was going to be repossessed. By their own admission, a letter was sent two days after letting me know when the vehicle would be sold which was not sent to my residence. No other information was received regarding the repossession of my vehicle. TitleMax has not provided proof that all of the above was performed. As a natural person, I am the only one who can attest to the transaction. TitleMax continues to elude the FACT that my rights as a consumer were violated pursuant to 15 USC 1692 d ( 1 ) Harassing or Abusive Practices 15 U.S.C. 1692d A debt collector in collecting a debt, may not harass, oppress, or abuse any person. For example, a debt collector may not : Use or threaten to use violence or other criminal means to harm the physical person, reputation, or property of any person. I have evidence of my communication with TitleMax and no mention of my account being delinquent was ever mentioned. I have the dates and times of each rep. and conversation regarding the receipt of my promissory note, TitleMax only responded to my promissory note after my first initial complaint through CFPB. I have evidence of their receipt of the document dated XX/XX/2023. I heard nothing from TitleMax until XX/XX/2023 which was to inform me of the intent to sell my vehicle
Frequently Asked Questions
What is Complaint #7226451 about?
Complaint #7226451 was filed against Tmx Finance LLC regarding Payday loan, title loan, or personal loan specifically about Vehicle was repossessed or sold the vehicle. It was received by the CFPB on 2023-07-09T12:00:00-05:00.
How did Tmx Finance LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Tmx Finance LLC?
Yes, visit the Tmx Finance LLC company profile at readthecomplaint.com/company/tmx-finance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.