Vehicle loan or lease -- Getting a loan or lease -- Complaint #7226335
Complaint Overview
Complaint ID: 7226335
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Fraudulent loan
State: North Carolina
ZIP Code: 28217
Date Received: 2023-07-09T12:00:00-05:00
Date Sent to Company: 2023-07-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
credit acceptance sent me on XX/XX/XXXX a copy of " original contract '' i reviewed documents and their are discrepancies. this is not the original contract that was signed. The spelling of the last name on XXXX copy of contract for XXXX XXXX is spelled XXXX, which he never signed nor agree to misspelling of the name. Also on payment history information on XX/XX/2019 it states finance charge rebate of XXXX which was looks like applied to balance XXXX which was not relayed to us during insurance settlement. or never refunded to us. i requested ORGINAL CONTRACT. never received it. this account is showing open because this company is fraudulently trying to get interest and finance charges on a vehicle that was total loss and also was only valued at XXXX the copy of the contract they sent is not the original signed contract. this company is blatantly committing fraud by overcharging consumers with not so perfect credit and also XXXX XXXX in low proverty areas to get them into these loans without being able to get out of a falsified contract. i want the original contract that was signed. i want all the documents showing proof of income, proof of id and licenses, proof of insurance documents that was submitted at the time of purchase and any other signed documents submitted by me and XXXX XXXX and what the salesperson put in the contract. this contract is legal binding any falsified information will be submitted to my attorney for lawsuit
Frequently Asked Questions
What is Complaint #7226335 about?
Complaint #7226335 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2023-07-09T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.