Credit card or prepaid card -- Getting a credit card -- Complaint #7223869

Complaint Overview

Complaint ID: 7223869

Company: Wells Fargo & Company

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Sent card you never applied for

State: Illinois

ZIP Code: 628XX

Date Received: 2023-07-08T12:00:00-05:00

Date Sent to Company: 2023-07-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

Received card XXXX called no help. Called XXXX when I received a letter saying I would get the card in 7 days. Called XXXX who gave me a different number to call. Representative said they would look into it but would not close the accounts

Frequently Asked Questions

What is Complaint #7223869 about?

Complaint #7223869 was filed against Wells Fargo & Company regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2023-07-08T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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