Debt collection -- Attempts to collect debt not owed -- Complaint #7221430
Complaint Overview
Complaint ID: 7221430
Company: Mccarthy, Burgess & Wolff, INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Virginia
ZIP Code: 22102
Date Received: 2023-07-07T12:00:00-05:00
Date Sent to Company: 2023-08-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I leased a XXXX from XX/XX/XXXX to XX/XX/XXXX. I turned it in and completed the payments. Starting sometime in XXXX I began receiving dunning e-mails from : XXXXXXXX XXXX XXXX XXXX Text included : Your XXXX XXXX XXXX XXXX Final Payment Is Overdue VIN : XXXX You have an overdue payment of {$4800.00} associated with your XXXX XXXXXXXX XXXX XXXX Verify your payment details and make payment now. You can review a breakdown of charges in the Previously Owned section of your XXXX Account. I move those e-mails to trash automatically. Today, however - XX/XX/XXXX, I received a telephone call from " XXXX XXXX '' and " XXXX XXXX '' at ( XXXX ) XXXX XXXX. Both insisted they were collecting my outstanding debt. Both stated that they work for : McCarthy Burgess & Wolff, in XXXX Ohio. They had all my personal information associated with XXXX. Because they have now moved from annoying e-mails to potentially harassing phone calls, I humbly request that you get involved as soon as possible to have them cease and desist such phone calls.
Frequently Asked Questions
What is Complaint #7221430 about?
Complaint #7221430 was filed against Mccarthy, Burgess & Wolff, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-07-07T12:00:00-05:00.
How did Mccarthy, Burgess & Wolff, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mccarthy, Burgess & Wolff, INC.?
Yes, visit the Mccarthy, Burgess & Wolff, INC. company profile at readthecomplaint.com/company/mccarthy-burgess-wolff-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.