Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #7210164
Complaint Overview
Complaint ID: 7210164
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Massachusetts
ZIP Code: 020XX
Date Received: 2023-07-05T12:00:00-05:00
Date Sent to Company: 2023-07-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX ( XXXX XXXXXXXX ) transferred all consumers to XXXX ( XXXX ) in XXXXThe last time XXXX reported to experian was XXXX, before said transfer. According to experian I owe XXXX in student loans because the XXXX XXXX report are still reporting a balance as well and the new XXXXXXXX loans are reporting a balance. I confirmed with XXXXXXXX XXXX that my loan balance with them is XXXX yet experian has been reporting a balance of XXXX from XXXX XXXX it has been 4 months since the transfer and they have not updated with experian. I was unable to get a home equity line of credit because my fico score was XXXX point to low. Undoubtly caused by the XXXXXXXX XXXX misreporting my student loans. I am positive that I am not the only one whose credit report shows debit to XXXXXXXX XXXX they dont actually owe
Frequently Asked Questions
What is Complaint #7210164 about?
Complaint #7210164 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-07-05T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.