Credit reporting, credit repair services, or other personal consumer reports -- Fraud or scam -- Complaint #7204526
Complaint Overview
Complaint ID: 7204526
Company: Bright Capital INC
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit repair services
Issue: Fraud or scam
State: Washington
ZIP Code: 989XX
Date Received: 2023-07-04T12:00:00-05:00
Date Sent to Company: 2023-08-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This company offers to fix peoples credit. They ask you to connect your bank account and once you do they state that they charge for membership. I clicked cancel at this point however, I was still charged {$99.00} on XX/XX/2023. This company never provided any services to repair my credit and will not return my money. I have tried to contact them via phone however, all of their phone numbers are fake. One phone number they have listed ( XXXX ) says it is disconnected and to call XXXX which calls your cell provider not them. The other phone number ( XXXX ) says they can not answer your call and to email them at XXXX. This company will not return my emails and I have verified that I do not have an active membership with them. Other people have reported similar experiences with this company and they are scamming people.
Frequently Asked Questions
What is Complaint #7204526 about?
Complaint #7204526 was filed against Bright Capital INC regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Fraud or scam. It was received by the CFPB on 2023-07-04T12:00:00-05:00.
How did Bright Capital INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Bright Capital INC?
Yes, visit the Bright Capital INC company profile at readthecomplaint.com/company/bright-capital-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.