Debt collection -- Attempts to collect debt not owed -- Complaint #7202119
Complaint Overview
Complaint ID: 7202119
Company: Online Information Services, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: California
ZIP Code: 90066
Date Received: 2023-07-03T12:00:00-05:00
Date Sent to Company: 2023-07-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received update on my XXXX XXXX account of outstanding debt collection of {$430.00}. Received mail from debt collector ( Online Services ) which included bill from XXXX XXXX. Account information as follows : Account Number : XXXX Customer Name : XXXX XXXX XXXX XXXX : XX/XX/XXXX Invoice Number : XXXX Referral Id : XXXX Mailing Address : XXXX XXXX XXXX XXXX XXXX XXXX Tx XXXX XXXX Amount Due : {$430.00}. I was told by XXXX XXXX that the account was no associated with any phone number, but the email was : " XXXX '' I submitted a claim for the same amount and with the same account number last XX/XX/XXXX and the debt was cleared. I live in XXXX XXXX and have been living here since XXXX. This debt is not mine. This is a repeated fraud incident.
Frequently Asked Questions
What is Complaint #7202119 about?
Complaint #7202119 was filed against Online Information Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-07-03T12:00:00-05:00.
How did Online Information Services, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Online Information Services, INC.?
Yes, visit the Online Information Services, INC. company profile at readthecomplaint.com/company/online-information-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.