Debt collection -- False statements or representation -- Complaint #7197059
Complaint Overview
Complaint ID: 7197059
Company: Conn'S, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Arizona
ZIP Code: 85379
Date Received: 2023-07-02T12:00:00-05:00
Date Sent to Company: 2023-07-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Double charges XX/XX/XXXX charged XX/XX/XXXX charged XX/XX/XXXX charged XX/XX/XXXX charged XX/XX/XXXX completed payment XX/XX/XXXX canceled payment ( not by us ) XX/XX/XXXX completed payment for XX/XX/XXXX XX/XX/XXXX canceled payment ( not by us ) XX/XX/XXXX completed payment We've explained that we can provide bank statements showing the money taken out to which we were told they have recorded conversations of my husband or myself calling in to cancel the payment. When we asked them to provided that ( it isn't true ) they began talking over us and saying it was our banks fault.
Frequently Asked Questions
What is Complaint #7197059 about?
Complaint #7197059 was filed against Conn'S, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-07-02T12:00:00-05:00.
How did Conn'S, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Conn'S, INC.?
Yes, visit the Conn'S, INC. company profile at readthecomplaint.com/company/conn-s-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.