Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #7196924
Complaint Overview
Complaint ID: 7196924
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Georgia
ZIP Code: 30349
Date Received: 2023-07-02T12:00:00-05:00
Date Sent to Company: 2023-07-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Equifax is reporting inaccurate false information to my credit report and will not provide me the validate information to wham or where they got the information that states this information is correct. I paid off my XXXX XXXX XXXX on XX/XX/2023, leaving a balance zero owe to the company. I have disputed this balance with Equifax 2 times along with disputing it with CFPB ON XXXX file # XXXX. Both times I provide Equifax copies my credit card statement showing No balance was due and that the account was paid in full. I even contact both Equifax and XXXX XXXX by phone and spoke with XXXX XXXX XXXX disputing department that the inaccurate information was being reported wrong on my credit report. I was assured by both Equifax and XXXX XXXX this will be taken care of ASAP. As of XX/XX/2023, I received a updated report from Equifax showing the same balance owed {$470.00} which is inaccurate. This has hindered me from applying for credit cards, loans and affecting my overall credit score which Equifax lowered from a XXXX down to a XXXX.
Frequently Asked Questions
What is Complaint #7196924 about?
Complaint #7196924 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-07-02T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.