Credit card or prepaid card -- Closing your account -- Complaint #7196641
Complaint Overview
Complaint ID: 7196641
Company: Velocity Portfolio Group
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Virginia
ZIP Code: 230XX
Date Received: 2023-07-02T12:00:00-05:00
Date Sent to Company: 2023-07-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This accounts was closed by the company I had the card with and they wrote it off and now this new company is saying I have to pay them for it witch is not true when the card company wrote it off
Frequently Asked Questions
What is Complaint #7196641 about?
Complaint #7196641 was filed against Velocity Portfolio Group regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2023-07-02T12:00:00-05:00.
How did Velocity Portfolio Group respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Velocity Portfolio Group?
Yes, visit the Velocity Portfolio Group company profile at readthecomplaint.com/company/velocity-portfolio-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.