Debt collection -- Attempts to collect debt not owed -- Complaint #7190709

Complaint Overview

Complaint ID: 7190709

Company: Eastern Account Systems Of Connecticut, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Alabama

ZIP Code: XXXXX

Date Received: 2023-06-30T12:00:00-05:00

Date Sent to Company: 2023-06-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have tried numerous of times to get XXXX to remove this fraudulent account. I have called and talk to numerous people about this account. every time i talk to one representative they move the collection to another collection agency. This account is not mines. I only ever check to see if XXXX comes to my residence which they do not. I have tried to resolve this account numerous of times with XXXX and no resolution. not only that XXXX have taken money out of my account numerous times for this account. i have a police report for identity theft and they keeping this account open is not accurate information

Frequently Asked Questions

What is Complaint #7190709 about?

Complaint #7190709 was filed against Eastern Account Systems Of Connecticut, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-06-30T12:00:00-05:00.

How did Eastern Account Systems Of Connecticut, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Eastern Account Systems Of Connecticut, INC.?

Yes, visit the Eastern Account Systems Of Connecticut, INC. company profile at readthecomplaint.com/company/eastern-account-systems-of-connecticut-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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