Debt collection -- False statements or representation -- Complaint #7190572

Complaint Overview

Complaint ID: 7190572

Company: Specialized Loan Servicing Holdings LLC

Product: Debt collection

Sub-Product: Mortgage debt

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: California

ZIP Code: 92069

Date Received: 2023-06-30T12:00:00-05:00

Date Sent to Company: 2023-06-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Today I received a letter dated XX/XX/23 from Specialized Loan Servicing, indicating that I was delinquent on my supplemental real estate taxes. This is, in fact, FALSE! I am aware that it is my responsibility to pay supplemental real estate taxes and I have paid them and I am NOT delinquent. Ive called their company today and had a representative confirm this information. She also did not know what the indicated XXXX XXXX {$470.00} ( owed ) is in their letter. To receive *FALSE and INTIMIDATING notices from a debt collector, especially when my bills are ALL PAID IN FULL - is in violation of the Fair Debt Collection Practices Act.

Frequently Asked Questions

What is Complaint #7190572 about?

Complaint #7190572 was filed against Specialized Loan Servicing Holdings LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-06-30T12:00:00-05:00.

How did Specialized Loan Servicing Holdings LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Specialized Loan Servicing Holdings LLC?

Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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