Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #7185866
Complaint Overview
Complaint ID: 7185866
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: Georgia
ZIP Code: 30004
Date Received: 2023-07-01T12:00:00-05:00
Date Sent to Company: 2023-07-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX an unauthorized purchase was made on my capital one credit card ending in XXXX. It was from XXXX XXXX and the amount was {$2100.00} I had my first baby on XX/XX/XXXX and suffered from XXXXXXXX XXXX XXXXXXXX and XXXX I didnt try to dispute the charge until XXXX of this year after realizing the charge was there, and the interest and fees were killing me. I told capital one about the issue was very honest on who used the credit card, my sons father XXXX XXXX XXXX. They told me to file a police report and go that route with it. I did and still not enough evidence to pursue any further investigation. XXXX XXXX and I met in XX/XX/XXXX, since then I have accumulated more debt than ever before and my credit score has deteriorated. I know for a fact he always had pictures of all my information including credit cards, debit cards, drivers license and maybe even my SSC. I am trying to pay off my debts the best way I can as quickly as I can, however it seems to only get worse. XXXX XXXX XXXX has taken over XXXX from women that I personally know of. I am one of them. XXXX XXXX was another, and XXXX XXXX being the last victim before me. His parents paid XXXX and XXXX XXXX off cash. So no legal action has ever been taken against him.
Frequently Asked Questions
What is Complaint #7185866 about?
Complaint #7185866 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-07-01T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.