Mortgage -- Trouble during payment process -- Complaint #7182661
Complaint Overview
Complaint ID: 7182661
Company: Bok Financial CORP
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Illinois
ZIP Code: 601XX
Date Received: 2023-06-28T12:00:00-05:00
Date Sent to Company: 2023-06-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I called BOK Financial to have my PMI insurance removed from my mortgage as I have 76 % loan to value ratio. The said that I had to have a 2 year payment history but the loan was just started XXXX if XXXX. Please help it adds about XXXX XXXX month to my payment
Frequently Asked Questions
What is Complaint #7182661 about?
Complaint #7182661 was filed against Bok Financial CORP regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-06-28T12:00:00-05:00.
How did Bok Financial CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bok Financial CORP?
Yes, visit the Bok Financial CORP company profile at readthecomplaint.com/company/bok-financial-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.