Checking or savings account -- Managing an account -- Complaint #7177078
Complaint Overview
Complaint ID: 7177078
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 324XX
Date Received: 2023-06-27T12:00:00-05:00
Date Sent to Company: 2023-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased a set of cameras from XXXX XXXX the tracking stated delivered to front door but i received it so I tried to resolve the issue with the company they kept giving me the run around so I went to my bank which sided with the purchase even after showing them that the merchant doesnt want to help I went as far to do a police report for theft of my packages because they are no where to be found and still my own bank wont assist telling me their investigation is concluded because there was no issues with the transaction Order date was XX/XX/2023 I spent {$650.00}
Frequently Asked Questions
What is Complaint #7177078 about?
Complaint #7177078 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-06-27T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.